Talk to a Home Energy Advisor

If you want to lower your power bills and have a warmer, drier house, our certified advisors can provide up to an hour of free impartial advice to Auckland residents and ratepayers. Tell us what your issues or questions are and we will get back to you within three working days with an answer and to arrange a suitable time for your free virtual session.

What an advisor can offer

Improve the health, comfort and performance of your home
Warm your home in winter and cool it in summer
Reduce mould and condensation
Improve energy and resource efficiency
Save on power bills
Reduce your household's carbon footprint
Select eco-friendly building materials.

We provide personalised, impartial advice on home energy and energy efficiency. We will work with you to find the right options for your home and budget.

What we don't offer

Building or insulation inspections for compliance purposes.
Advice relating to major repairs, or to structural, electrical or plumbing work.
Recommendations for particular suppliers or products.

Advice for new builds

Our Sustainable Home Design Guide offers design tips on building a comfortable home that costs less to run and is less harmful to the environment.

To help you get started, see Free advice before submitting a consent application.

Request advice on the performance of your home

Our certified home performance and eco-design advisors will provide up to an hour of free expert advice on how you can make your existing house or new build warmer, drier and more energy-efficient.

They can provide this advice by: